**Overview:** Provide primary customer support by servicing the needs of existing and prospective customers, ensuring smooth delivery of superior customer service.

Relationship Specialist II Loan Operations San Diego, California NA, Oregon NA, Washington **Description** **About Us:** Umpqua Bank is headquartered in the Pacific

…Loss Mitigation or Alternative Lending as necessary. + Analyze financial statements and loan opening documents to assess the likelihood of recovery. + Perform skip

…clients, deposit and fee income growth from both new and existing portfolios, loan and line volume that includes but is not limited to CRA-eligible fundings,

…frequent customer contact in the development of new business through the servicing of requests, calling on existing customers, identification and calling on

…a comprehensive mortgage platform and integrated business focused on the production and servicing of US mortgage loans and the management of investments related to

…and change management. Monitor and track Issue reporting and release upgrades of Core Loan system. In depth knowledge of Bank and Product control level parameters. *

…including escrow, foreclosure, bankruptcy, cash, underwriting and other operations teams within Servicing as necessary. **About the Role** + Assist clients who are

…assistance to the department in the areas of loans, deposits and account servicing . + Provides excellent customer service and represents the bank in a professional

Loan Servicing Specialist II Job Details Level Experienced Job Location Headquarters - Marlborough, MA Remote Type Hybrid Position Type Full Time Salary Range