…Supports all Central Fulfillment Lending Groups with all aspects of client servicing . Essential Job Functions + Accepts in-bound calls from call-center or customers

…habitual calls on prospective clients in order to generate high quality new loan , deposit, and Capital Market opportunities to achieve or exceed specific production

…including customer and employee experience, digital engagement, transactions/operations, servicing , and sales. Has personal production responsibility. Consistently

…training to perform a range of activities + Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise + Engages

…required information for customer relationships to be boarded on the banks servicing system(s). + Maintain files with all required documentation for third-party

…and listening to make recommendations on their accounts, financial, and complex servicing needs + Educates clients on the usage of technology self-service options

…Loss Mitigation or Alternative Lending as necessary. + Analyze financial statements and loan opening documents to assess the likelihood of recovery. + Perform skip

…behavior at all times. + Adhere to established policies and procedures while opening/ servicing the full range of Retail products. + Participate in the consumer

…behavior at all times. + Adhere to established policies and procedures while opening/ servicing the full range of Retail products. + Participate in the consumer

…and personally service all customers by: + Opening deposit accounts and taking loan applications for various lending units + Closing consumer loans + Make referrals